Shipping & Delivery

At Purnima: One Stop Online Saree Store, we aim to deliver your purchases with care and efficiency. This Shipping Policy outlines the process, timelines, and guidelines for shipping your orders. Please review the details below to ensure a seamless experience.

Shipping Policy

1. Order Processing

• All orders are processed within 1-2 business days of placement.
• Orders placed on weekends or public holidays will be processed on the next business day.
• A confirmation email with shipment details will be sent once your order is dispatched.

2. Shipping Rates and Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• Delivery estimates are based on the shipping method selected and the destination address.
• We offer various shipping options to meet your needs, including standard and expedited shipping.

3. Shipping Locations

• We deliver to all locations within India.
• For international orders, shipping is subject to additional charges, and certain product restrictions may apply as indicated on the product page.

4. Shipment Tracking

Once your order has been dispatched, a tracking number will be shared via email. You can track your shipment on the courier partner's website using the provided tracking details.

5. Damages and Issues

Purnima Brand is committed to ensuring your satisfaction with every purchase. If you receive a defective, damaged, or incorrect item due to our error, please report the issue within 24 hours of delivery for an exchange or refund. Upon verification, we will process the refund or replacement accordingly.

6. Lost or Stolen Packages

While we take every precaution to ensure safe delivery, Purnima: One Stop Online Saree Store is not liable for packages lost or stolen during transit. If your order does not reach you, please contact the shipping carrier directly to file a claim.

7. Customs, Duties, and Taxes

For international orders: Customers are responsible for any customs duties, taxes, or additional fees imposed during or after shipping. These charges are not included in the product price or shipping costs.

8. Returns and Exchanges

For details on our return and exchange process, please refer to our Refund Policy.

9. Changes to This Shipping Policy

We reserve the right to update this Shipping Policy as needed. Changes will be effective immediately upon posting on our website. We encourage customers to review this policy periodically to stay informed.

10. Contact Us

If you have any questions or concerns regarding your order or our shipping policy, please feel free to reach out:

Purnima: One Stop Online Saree Store

Email: helpdesk@thepurnima.com

Phone: 7596034545 & 7596024545

WhatsApp: +91 7596034545

Thank you for shopping with Purnima. We are dedicated to ensuring a delightful shopping and delivery experience for you.